Inside The Mind of A World Traveler

As a former seller of travel, I unquestionably preferred trip insurance – not so much for the commission I earned from marketing it, but instead because of the way that it could transform a desperate and sometimes heavyhearted problem into a settled situation.

I think back one time being phoned, in the middle of the night, from a small out of the way island off the Australian coast. The caller was a client, in tears due to hearing about the sudden death of his mother. I was competent to say to him ‘Don’t worry about a thing, Paul; just go to the airport tomorrow morning and there will be tickets waiting for you to get you and the all of your kin home as promptly as possible’. The cost of urgently returning home, and the cancellation fees for the rest of their vacation, were all took in by the travel insurance.

Another Travel Agent Perspective

As a travel insurance middleman, we sold travel insurance through travel agents. One time I had a trip agent call me – also crying. It turned out that she had forgotten to offer travel insurance to a customer, and now he was threatening to litigate her and her agency if they didn’t return him the costs that would otherwise been addressed by travel insurance. He said ‘if you had offered it to me, I would have bought it, and because you didn’t offer it to me, you should be liable’.

For this understanding, travel agents should be careful to always offer their clients the choice of travel insurance.

Different Sources of Travel Insurance

There are many different sources for travel insurance policies, many
with different implications for their value and their coverage. Some sources are a much better value than other sources. Read More »